About Us
RightHost
We are experienced Superhosts with 100% 5-star reviews. Our properties average 20% higher occupancy rates than area competition.
Our properties have 100% 5-star ratings and average 20% higher occupancy rates than area competition.
RightHost
Our Approach
We believe great short-term rental management starts with hospitality.
Guests who feel cared for treat homes with respect, leave better reviews, and are more likely to book again. Our concierge approach ensures every guest interaction reflects positively on your property — and your bottom line.
At RightHost Stays, we focus on:
- Operating professionally and transparently
- Protecting owners through strong compliance practices
- Creating consistent, high-quality guest experiences
- Using data to optimize pricing and performance
We create exceptional experiences for guests, and build long-term partnerships with owners who want reliable income and peace of mind.
Meet the Team
Pamela Jacobs
Co-Founder | Brand & Client Relations
Co-Founder
Brand & Client Relations
Pamela is an attorney, nonprofit executive, and experienced short-term rental owner who brings leadership, structure, and a deep understanding of compliance to RightHost Stays.
As a Superhost, Pamela understands the realities of hosting — from guest communication and property standards to reviews and platform expectations. As an attorney and organizational leader, she brings a disciplined, ethical, and thoughtful approach to operations, contracts, and regulatory requirements.
Pamela leads guest experience standards and client relationships, ensuring every property delivers the level of care and professionalism today’s travelers expect. She is deeply committed to building a management company owners can trust — one that treats each property as a valued asset, not just another listing.
Omar Mateo
Co-Founder | Strategy & Operations
Co-Founder
Strategy & Operations
Omar is a seasoned data analyst and systems strategist with over 20 years of organizational leadership across both nonprofit and private-sector environments. He fine-tunes pricing, automation, and quality control to ensure your property performs at its best — every single month.
As a Superhost and owner of successful short-term rental properties, Omar applies advanced analytics and operational systems to optimize pricing, occupancy, and profitability. His experience leading complex organizations brings a disciplined, accountable approach to operations — ensuring properties run smoothly, vendors are coordinated effectively, and performance decisions are grounded in real data.
Omar’s methodical leadership ensures concierge-level guest service translates into measurable performance, owner transparency, and long-term revenue growth.
01
Mission
02
Vision
03
core values
Premier Guest Experience
We manage every guest touchpoint with intention — from first inquiry to checkout — ensuring guests feel welcomed, supported, and cared for throughout their stay. Thoughtful hospitality leads to respectful guests, strong reviews, and repeat bookings.
Premier Guest
Experience
We manage every guest touchpoint with intention — from first inquiry to checkout — ensuring guests feel welcomed, supported, and cared for throughout their stay. Thoughtful hospitality leads to respectful guests, strong reviews, and repeat bookings.
Concierge-Level
Care
Our approach is personal and proactive. We coordinate cleaning, maintenance, and communication with care, treating each home as a lived-in space rather than a transaction. Owners benefit from peace of mind knowing their property and reputation are protected.
Consistent,
Trusted Results
Exceptional guest experiences drive better reviews, higher visibility, and long-term performance. Through data-informed pricing and attentive operations, we deliver reliable results without sacrificing quality or care.
Rooted in
Community
We believe long-term success comes from being good neighbors. We operate responsibly, respect local regulations, and support the communities where our homes live.
Request a free consultation to learn more about how RightHost can optimize your rental property and income.